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About the role of Volunteer

VOLUNTEER RULES AND CONDUCT:

All volunteers are responsible for their own actions, all convention, staff, building, and city and state laws and rules apply to volunteers. If a volunteer breaks a rule at any point, he or she will be spoken to and the incident will be logged in their volunteer record. After two incidents, the volunteer's right to volunteer will be revoked and depending on the incident they may be removed from the convention.

 

Incidents include, but are not limited to:

• Complaints from staff, volunteers, celebrities, building staff or guests

• Sexual harassment

• Physical altercations

• Harassment of any kind

• Use of alcohol or other mind altering substances is prohibited while on shift during the show or an event, as is being under the influence of the previously mentioned.

• Loss of convention property

• Theft of property

• Any negative portrayal of Class Act Expos or its employees, including, but not limited to blogging or social media platforms.

• Any infraction of the convention or staff rules

• Insubordination of team leader or convention staff

• Leaving your assigned position without approval

• Requesting free autographs or photos with/from celebrities or artists

• Requesting contact information from celebrities, artists or agents for other events or personal use

• Inappropriate conduct or interaction with ANY guest, attendee, volunteer or staff member.

• Not wearing a mask as needed or following social distancing guidelines, if required.

 

All volunteers will be required to attend an in-person orientation and/or training, as well as read and sign a contract with the volunteer rules and expectations.

We reserve the right to refuse any benefits to volunteers who are removed as a volunteer at any time.

FAQs

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Q: How old do I have to be to volunteer?

A: You must be 18+ to volunteer.

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Q: Do I get paid?

A: No, these are non-paid volunteer positions.

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Q: What are the volunteer requirements?

A: We ask for a minimum of 2 shifts while the show is open to the public. Some assignments require a longer commitment as noted below.

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Q: What will I be doing if I volunteer?

A: It depends. There are a variety of jobs available and depending on your availability and interest, you’ll be assigned to the best suited position(s).

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Show Store: 5+ hour shifts available

Information Booth/General Admission: 5+ hour shifts available

VIP Registration: 5+ hour shifts available

Security: 2+ full day commitment required Fri/Sat, Sat/Sun or Fri/Sat/Sun

Show Photographer: 2+ full day commitment required Fri/Sat, Sat/Sun or Fri/Sat/Sun

Panels: 5+ hour shifts available

Photo Ops: 2+ full day commitment required Fri/Sat, Sat/Sun or Fri/Sat/Sun

Guest Relations: 5+ hour shifts available, full day/show commitment required to work with some guests

Vendor Load In/Set-Up and Tear Down: extra shifts available

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Q: What if I am scheduled during a panel, photo op or event I want to attend?

A: We will work to accommodate your request(s), please let your volunteer coordinator(s) know and you will be scheduled accordingly for a break.

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Q: Can I dress in cosplay while volunteering?

A: Not during your volunteer shifts.

 

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